Frequently asked questions

Informations about Montenegro

Throughout the whole year. December to March are good for winter activities and winter sightseeing, especially in the northern part of Montenegro. April to October is the best time to explore the cities and beaches.

Four seasons a year. In southern and continental parts we have a long springs and autumns that are ideal for outdoor activities and sightseeing. Summers are hot, with average temperatures of around 35 degrees. And winters are easy, rainy and windy, but not cold. Only in the region of Lovcen mountain and Cetinje town we have microclimate which is typical mountain climate. On the north we have a typical mountain climate, with long cold winters, with a lot of snow and short springs and autumns, with a pleasant summers.

Info about your trip

By phone or e-mail you can contact us, and get all the information about the tour, but booking is completed after your payment is proceeded. Payment can be done through our on-line e-commerce system, or by the payment through the bank wire transfer.

We accept master, visa and American express credit cards.

Booking can be changed depending on availability of our tour guides, accommodation that you have pre booked and other services included in your program. First you need to contact someone from our team, so we can see if the changes are possible.

In the case of accident or injury, insurance is included in the price of the tour. For the activity tours like hiking, horse riding, canyoning, rafting and kayaking is required to be in a good health and good physical condition as this type of tours can be physically challenging.

In the case of the bad weather conditions, in some parts of the country (big rain, thundering and heavy snow) that will make it unsuitable for the touring, tour can be changed for another tour, rescheduled or all guests will receive a 100% refund.

We can arrange pick up on your demand from every city in Montenegro, that is mentioned in your tour details.

For the tours such us rafting, canyoning, horse riding, kayaking and some demanding hiking tours age restrictions can apply. Guests are advised to provide us their personal details, so we can arrange them a tour following all safety procedures.

We recommend you to get comprehensive repatriation insurance in your home country before you come to Montenegro. Following our local laws and standards we must insure all our guests on every single tour that we provide.

Client has the right to cancel the tour.
If client cancels reservation/service purchased within 24 hours before the start of the tour, he/she is not entitled to a refund of the money paid for the tour.

If client does not appear on the departure day of the tour (which had previously paid entirely), and did not announce the arrival (within 24 hours before departure), he/she is not entitled to a refund paid for the tour.

Situations where:

group purchased any of our services and canceled it in one of the following periods

client books a daytrip/ private tour / canceled by himself in a following periods:

  • up to 30 days before departure My Guided Trip d.o.o. retains 10% of the paid amount;
  • 29-15 days before departure My Guided Trip d.o.o. retains 25% of the paid amount;
  • 14-3 days before departure My Guided Trip d.o.o. retains 50% of the paid amount;
  • 2 -0 days before departure My Guided Trip d.o.o. retains 100% of the paid amount.

Our tours are based on reservations and therefore notification of your absence must be as soon as possible in order to allow other guests to join the tour.

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